What do I do with a faulty garment?

We only ever want our customers to be wearing the best possible garments. To read about our 12 month warranty, please visit our ­Terms and Conditions page. 

Product that is covered by repair or warranty must have a return authorization number before being returned. 2XU will not accept a warranty return without a return authorization number.

To receive a return number, fill in the below information and submit a request via the top right link and fill out your request for return or exchange, along with any relevant images. We aim to respond to all requests within 24-48 hours. Faulty returns and exchanges are processed within 7 days or receipt.

Ship to Address:
City / State / Zip:
Phone Number:
Item / Style #:
Color and Size:
Picture (defaulted part):
Proof & date of purchase:

Have more questions? Submit a request