How do I make an Online Return?

Items purchased through 2xu.com can be returned or exchanged within 30 days of purchase. Items must be in their original condition and accompanied with a Return Authorization.

A Return Authorization is required for all returns. Any returns not accompanied by a valid Return Authorization will not be accepted.

You can start your Return Authorization request by clicking here. Follow the directions on the screen to complete and receive your Return Authorization.

You can also contact one of our customer service representatives at (800) 567-4169 to obtain a Return Authorization and further instructions.

Some exceptions may apply

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