Global General FAQs
SPORTS
How do I track my online order?
RETAIL
2XU Compression Care and Info
- I’m travelling overseas, what should I wear on the plane?
- Will sweat show on coloured compression tights?
- What is the difference between 2XU compression tights?
- What are the major benefits I will see from wearing 2XU Compression?
- Do 2XU Compression garments have proven benefits?
- Is 2XU Compression only appropriate for sporting use?
Run Crew
- How do I join a 2XU Run Group?
- What is a 2XU Run Group?
- How do the 2XU Run Groups work?
- Why join a 2XU Run Group?
- How long do the programs run?
- Who can join a 2XU Run Group?
Sports Bra Information
Teamwear/Customwear
Wetsuit Care
2XU Dealers
CAREERS
OTHER
Australia & New Zealand FAQs
Returns & Exchanges
Ordering
- What payment methods can I use?
- Can I amend or cancel my order after it’s been placed?
- I bought a present for somebody online. Can I exchange it in store?
- I have a question about ordering online. Where should I direct it?
- How can I be sure my order went through?
- If I buy something online can I pick it up in the store?
Shipping & Tracking
- NEW ZEALAND: How much does delivery cost?
- AUSTRALIA: How much does delivery cost?
- AUSTRALIA: When will my order arrive?
- NEW ZEALAND: When will my order arrive?
- How will I know if my order has been shipped and how do I track it?
- Can I redirect my delivery after it’s been dispatched?
CUSTOMER SERVICE
Marketing
Wholesale
United States FAQs
WARRANTY
SHIPPING & TRACKING
RETURNS & EXCHANGES
- Can I return underwear, bras & socks?
- How do I make a return if I have moved overseas?
- Can I return something that I received as a gift?
- Can I return something that I purchased at a 2XU event?
- Where is my refund?
- Can I exchange my order?